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At Miniz Jewelry Boutique, every order is handled with the same attention to detail that goes into our jewelry.
We ensure safe packaging, timely delivery, and clear communication from checkout to your doorstep.
1 · Order Processing
· Orders are processed within 2–3 business days (excluding weekends and public holidays) after you receive your order confirmation email.
· You’ll receive a second notification once your order has shipped.
· Customized or personalized pieces may take up to 5 business days to process, as they are made to order.
· During busy periods or new collection launches, minor delays may occur.
2 · Shipping Rates
· Shipping costs are automatically calculated at checkout based on destination and order weight.
· Our system selects the most reliable and cost-effective courier available for your location.
3 · Delivery Zones
We ship globally using trusted couriers including DHL, Aramex, and FedEx.
Delivery times vary by region:
|
Zone |
Region |
Estimated Delivery |
|
Lebanon |
Local delivery |
1–3 business days |
|
United Arab Emirates |
Local delivery |
1–3 business days |
|
Canada |
Nationwide delivery |
3–5 business days |
|
Zone 1 |
Bahrain, Kuwait, Oman, Saudi Arabia |
3–6 business days |
|
Zone 2 |
Qatar |
4–7 business days |
|
Zone 3 |
Armenia, Austria, Belgium, Cyprus, Egypt, Finland, France, Georgia, Italy, Malta, Morocco, Netherlands, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Turkey, United Kingdom |
5–9 business days |
|
United States |
All States |
5–9 business days |
|
International |
All other destinations |
3–9 business days |
⏱️ Delivery times are estimates and may vary due to customs, courier delays, or local holidays.
4 · Duties and Taxes
· Orders may be subject to import duties, VAT, or local taxes upon arrival in your country.
· These charges are not included in your order total and are the customer’s responsibility.
· Refusal to pay customs duties may result in your parcel being returned or destroyed; refunds will not be issued in such cases.
5 · Tracking Your Order
· Once shipped, you’ll receive an email with your tracking number.
· Tracking updates may take up to 48 hours to appear.
· If your order hasn’t arrived within 10 days of your shipping confirmation, please contact us with your name and order number:
o 📧 support@minizjewelry.com
o 📱 WhatsApp +961 70 863 853
6 · Shipping Origins
Depending on the item type and stock availability, your order may be fulfilled through one of our regional logistics partners or authorized Miniz hubs.
This allows us to ensure faster delivery and secure handling worldwide.
· 🇱🇧 Lebanon — artisan and handcrafted collections prepared through authorized partners.
· 🇦🇪 United Arab Emirates — regional fulfillment and fast-delivery stock.
· 🇨🇦 Canada — partner fulfillment center for North American orders.
· 🇺🇸 United States (Wyoming HQ) — main global operations and international order management.
Each shipment is securely dispatched under Miniz Jewelry Boutique’s supervision, using trusted couriers who comply with our delivery and privacy standards.
7 · Failed Deliveries & Return-to-Sender
If a delivery fails due to incorrect address, unclaimed package, or refusal to pay customs, the customer will be responsible for:
· Re-shipping fees, or
· Deduction of shipping and return costs from any applicable refund.
Please double-check your shipping address before completing checkout.
8 · Lost or Damaged Parcels
All orders are insured until delivery is confirmed.
If your order arrives damaged or appears lost:
· Contact us within 48 hours of receipt (or expected delivery date).
· Include your order number and photos if available.
We will coordinate with the courier to resolve the issue and, if verified, issue a replacement or refund.
9 · Contact Us
Miniz Jewelry Boutique LLC
1621 Central Ave, Cheyenne, WY 82001, USA
📧 support@minizjewelry.com
📱 WhatsApp +961 70 863 853
Your jewelry deserves safe travels — and so do you.